Software Engineer Manager

PNC

Software Engineering Manager leading SRE teams and production reliability for PNC’s banking technology. Driving incident response, automation, observability, and operational improvements across critical platforms.

Posted 9/2/2026full-timeAlabama, Arizona, Colorado, Ohio, Pennsylvania, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $110,110 - $204,490 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading SRE teams, driving accountability, and fostering a culture of continuous improvement and innovation. Proficient in incident management, application development, and cross-functional collaboration to align technology with business objectives.

Highest-signal resume keywords

SRE LeadershipIncident ManagementAgile DevelopmentApplication DevelopmentCoaching Others

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application DevelopmentIncident ResponseRoot Cause AnalysisSystem TestingProcess ImprovementRelease ManagementETL MonitoringTroubleshootingDiagnosticsPerformance Management

Soft Skills

CoachingCollaborationCommunicationProblem SolvingTalent Development

Tools & Technologies

LinuxWindowsOracleSQLMiddlewareMonitoring ToolsDevelopment ToolsError CatalogsKnowledge ArticlesRunbooks

Industry Keywords

DevOpsSRE Best PracticesBusiness ManagementUser Experience (UX) DesignAgile DevelopmentSoftware Process Improvement (SPI)Application Delivery ProcessCross-Functional StakeholdersOn-Call SupportFederal Deposit Insurance Act

Tech Stack

Tools & technologies

ETLLinuxOracleSQL

About the role

Key responsibilities & impact

Lead, coach, and develop SRE engineers; set goals, drive accountability, and foster ownership and excellence
Partner with cross-functional stakeholders to align technology and business objectives
Support talent development, performance management, and succession planning
Encourage innovation, continuous learning, and DevOps/SRE best practices
Participate in an on-call leadership rotation for critical production services, major incidents, and high-severity customer-impacting events
Lead end-to-end response for major P1/P2 incidents, including triage, diagnostics, troubleshooting, remediation, restoration, communication, and post-incident reporting
Serve as an escalation point for complex production issues across applications, Linux/Windows infrastructure, Oracle and SQL databases, middleware, and integrations
Oversee log, metric, system, batch, and ETL monitoring and recovery processes
Lead root cause analysis and problem management for major and recurring incidents
Drive permanent fixes, systemic improvements, trend identification, and risk reduction
Promote knowledge sharing through runbooks, knowledge articles, and error catalogs
Manage development projects, development teams, and application support functions
Oversee application programming and analysis projects, including development, installation, and maintenance
Monitor adherence to quality standards
Maximize staff contribution through professional growth and development
Analyze applications to ensure systems meet business needs and specifications

Requirements

What you’ll need

University / college degree typically required; Education listed as Bachelors
5+ years of industry-relevant experience typically required
At least 3 years of prior management experience typically required
In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered
Knowledge of application development, business management, customer solutions, design, group problem solving, process improvements, release management, software solutions, and User Experience (UX) design
Competencies in Agile Development, Application Delivery Process, Application Development Tools, Coaching Others, Design Thinking, IT Environment, Software Process Improvement (SPI), and System Testing
Availability for after-hours operational leadership and on-call support, including evenings, weekends, and holidays, may be required
No required certifications
No required licenses
No required or preferred language assessments
Must not require employment visa sponsorship; PNC will not provide sponsorship or participate in STEM OPT
Subject to Section 19 of the Federal Deposit Insurance Act and, for registered roles, SAFE Act and/or FINRA requirements regarding certain criminal history

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year
15 to 25 vacation days each year, depending on career level
Incentive eligible, with payment based upon company, business and/or individual performance