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Loan Support Analyst – Collateral Operations
PNCLoan Support Analyst servicing commercial real estate loan portfolios for PNC, a banking and financial services company. Analyzing collateral, applying loan terms, and supporting compliance and reporting.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in commercial real estate loan servicing, including analysis of loan agreements, property performance, and compliance with regulatory requirements. Proficient in financial analysis, relationship management, and maintaining accurate loan servicing records.
Highest-signal resume keywords
Commercial Real Estate Loan ServicingFinancial AnalysisRegulatory ComplianceCovenant Compliance TestingRisk Mitigation Strategies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan DocumentationProperty Performance AnalysisAnalytical ThinkingOperational FunctionsDocumentation ReviewLoan Payment ProcessingEscrow ManagementCollection ActivitiesFunds Disbursement AuthorityInvestor Reporting
Soft Skills
Attention to DetailEffective CommunicationDecision MakingCustomer InteractionCritical Thinking
Certifications & Qualifications
Job-Specific Certification
Industry Keywords
CMBSBalance Sheet LoansAgency LoansRisk MitigationDue DiligenceLoan Servicing AgreementsCompliance Requirements
About the role
Key responsibilities & impact- Support day-to-day servicing of a portfolio of commercial real estate loans, including CMBS, balance sheet, and agency loans
- Analyze property performance at a collateral level by reviewing rent rolls, occupancy reports, financial statements, and loan documents
- Analyze and interpret complex loan agreements to apply loan terms accurately in servicing activities
- Communicate with borrowers and internal and external parties regarding fluctuations and non-compliant issues
- Review and process loan payments, escrows, and reserve account disbursements
- Assist with periodic investor, internal, and regulatory reporting
- Perform covenant compliance testing
- Maintain accurate and current loan servicing records in the servicing system
- Support onboarding of new loans and transition of paid-off or transferred loans
- Support tax and insurance administration
- Perform collection activities on delinquent accounts
- Exercise funds disbursement authority as applicable
- Review reports to identify exceptions, ensure quality, and contribute to risk mitigation
- Perform property inspections
- Work with Loan Support Analysts and managers to meet deadlines accurately and timely
Requirements
What you’ll need- Associates or equivalent degree, or comparable combination of education, job-specific certification(s), and experience may be considered in lieu of a degree
- Typically requires 4+ years of related business or functional experience
- Knowledge of analytical thinking, capital management, compliance requirements, documentation, due diligence, loan documentation, regulatory compliance, and risk mitigation strategies
- Accuracy and attention to detail
- Consulting, customer interaction, decision making and critical thinking, effective communications, financial analysis, managing multiple priorities, operational functions, products and services, and relationship management
- Must comply with applicable loan servicing agreements, loan documentation, internal policies and procedures, laws, and regulations
- PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position
Benefits
Comp & perks- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year
- 15 to 25 vacation days each year, depending on career level