Client Solution Advisor

PNC

Client Solution Advisor implementing complex treasury management products and services for PNC banking clients. Managing client requirements, stakeholders, reporting, escalations, and ongoing relationships.

Posted 8/20/2026full-timeMinneapolis • Minnesota • 🇺🇸 United StatesJuniorMid-Level💰 $100,100 - $185,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, project management, and implementation of complex products and services. Proficient in analyzing client requirements and providing consultative support while managing multiple priorities in the banking and payments industry.

Highest-signal resume keywords

Client Relationship ManagementProject ManagementPayments KnowledgeContract Review ExperienceEffective Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Implementation ManagementRequirements AnalysisCustomization Needs IdentificationProject DocumentationProblem Management Process Knowledge

Soft Skills

Decision MakingCritical ThinkingFlexibilityAdaptabilityManaging Multiple Priorities

Tools & Technologies

Customer Relationship Management Applications

Industry Keywords

Banking Industry ExperiencePaymentsPayment OperationsPayment ProcessingCustomer Support Policies

About the role

Key responsibilities & impact

Implement complex new products and services for clients
Analyze requirements and gather deliverables to complete implementations and provide ongoing relationship management
Maintain client-specific procedures as needed
Provide sales or consultative support to prospects or clients in select deals
Identify outside sales opportunities using industry and PNC product/solution knowledge
Consult with clients and service partners to gather and use data to establish or update client-specific product/service information
Act as project manager and coordinate implementation work performed by others
Analyze, assess, and document client requirements
Identify customization needs and work with service partners to decide on and implement solutions
Manage multiple complex implementations simultaneously
Facilitate and coordinate internal and external stakeholder meetings
Create and maintain project documentation and report on implementation progress
Serve as an escalation point and independently resolve implementation and production support challenges
Identify and drive development of necessary solutions
Ensure positive ongoing client experiences
Serve as team subject matter expert
Coach staff, Sales, and/or clients when needed
Lead team communications and meetings
Perform workflow coordination and participate in special projects and initiatives
Develop and maintain training materials and provide training to service partners and clients as needed

Requirements

What you’ll need

University/college degree typically required for roles at this level
2+ years of relevant professional experience
Comparable combination of education, job-specific certification(s), and experience, including military service, may substitute for a degree
Banking industry experience preferred
Knowledge of payments, payment operations, or payment processing is a plus
Experience reviewing, analyzing, or managing contracts is highly desirable
Background in banking, payments, and/or contract review preferred
Knowledge of customer relationship management applications
Knowledge of customer support policies, standards, and procedures
Decision making and critical thinking
Effective communications
Flexibility and adaptability
Managing multiple priorities
Problem management process knowledge
Process management
Sales support and administration
No required certifications
No required licenses
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level
Years-of-service-related paid time off