Senior System Reliability & Support Specialist – Site Reliability Center

PNC

System Reliability and Support Specialist maintaining and supporting systems for PNC. Key responsibilities include incident management, system monitoring, and application governance.

Posted 7/14/2026full-timePittsburgh • Alabama, Arizona, Colorado, Pennsylvania, Texas • 🇺🇸 United StatesSenior💰 $55,000 - $123,050 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in system monitoring, maintenance, and compliance with technology standards, alongside strong capabilities in incident resolution and root cause analysis. Proficient in leading application governance and transferring knowledge to junior staff.

Highest-signal resume keywords

OpenshiftLinux AdministrationJavaDataPowerKafka

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Incident DetectionRoot Cause AnalysisSystem MonitoringContinuous AvailabilityApplication GovernancePatch InstallationCapacity MonitoringPerformance ReportingCompliance StandardsData Management

Soft Skills

Knowledge TransferProblem SolvingCommunication

Tools & Technologies

DynatraceMongoDBTOADJenkinsTableauF5 IntegrationUDeployConfluenceLoadrunnerApigee

Certifications & Qualifications

Day2 Ops Certificate Renewals

Industry Keywords

Continuous AvailabilityIncident ResolutionTechnology StandardsAudit InquiriesImpact Analysis

Tech Stack

Tools & technologies

DNSJavaJenkinsKafkaLinuxMongoDBOpenShiftOraclePythonSMTPTableau

About the role

Key responsibilities & impact

Monitor, maintain and support systems and software to ensure stability and compliance to technology standards.
Performs maintenance, including installation of patches and upgrades with an understanding of the production environment and goal of continuous availability.
Incident detection, resolution and/or escalation.
Conducts root cause analysis and correction resulting in prevention.
Monitors systems availability, performance, and capacity against baseline metrics and reports trends.
Reports out information to support stabilization.
Develops in depth knowledge of supported systems and applications and transfers knowledge to more junior staff.
Leads application governance, such as required attestations, continuity testing, impact analysis, responding to audit/regulatory inquiries and complying with technology standards.

Requirements

What you’ll need

3+ years of relevant / direct industry experience
Bachelor's degree
Openshift
Connect Direct File Transmissions
DataPower
Kafka
MongoDB
Linux administration
MQ/RDQM
Oracle Exadata
Micron services
Java
SMTP Gateway - Simple Mail Transfer Protocol (ESP)
TOAD - Tool for Oracle Application Developers
VFaaS
QFaaS
Day2 Ops Certificate Renewals
Dynatrace
Logscale
Big Panda
Tableau reports
GIT
Artifactory
Archer
bitbucket
F5 Integration
BUS (ESI)
uDeploy
DNS
Confluence
Loadrunner
Apigee
COBOL
Control Center Application for SFG & NDM (XMS)
Jenkins - Integration and Delivery Platform (JNK)
MobaXterm
Ping
Python (PAE)
Tomcat
vROPS
Entuity
Plato

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
paid maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service