Relationship Manager I – Business Banking

PNC

Relationship Manager I managing client relationships and driving sales at PNC's Business Banking organization. Fostering client engagement and mitigating risks in financial services.

Posted 7/10/2026full-timeSouth Orange • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client relationship management, financial analysis, and credit processes while effectively identifying and converting sales opportunities. Leverages strong decision-making and communication skills to enhance customer engagement and loyalty.

Highest-signal resume keywords

Client Relationship ManagementFinancial AnalysisCredit ProductsIdentifying Sales OpportunitiesCustomer Engagement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Financial AnalysisCredit ProcessesCredit ProductsIdentifying Sales OpportunitiesBusiness Acumen

Soft Skills

Effective CommunicationsDecision MakingClient Relationship BuildingCustomer Experience ManagementSelling

Tools & Technologies

Sales ToolsReporting Tools

Industry Keywords

Book Of BusinessClient EngagementRisk ManagementMarket Share GrowthProspecting

About the role

Key responsibilities & impact

Handles relationship management activities with new and/or existing clients
Grow sales, revenue, and market share with relevant sales goals
Works with clients with basic levels of risk and complexity of needs
Acquires and/or expands and retains client relationships
Handles the origination, financial analysis, negotiation, and documentation of credit and non-credit products and services
Manages risk/return and drives quality for new and/or existing clients
Actively identifies and mitigates different types of risk
Focuses on client opportunities by providing ideas and insights
Focuses on increasing client engagement and loyalty
Builds an effective network of internal and external relationships
Focuses on bringing the entire bank to the client by presenting the full range of PNC's products and services
Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities

Requirements

What you’ll need

3+ years of relevant / direct industry experience
Knowledge, skills, and abilities appropriate for the role
Book Of Business
Client Relationship Building
Credit Processes
Credit Products
Customer Engagement
Decision Making
Financial Analysis
Identifying Sales Opportunities
Business Acumen
Client Relationship Management
Customer Experience Management
Decision Making and Critical Thinking
Effective Communications
Prospecting
Selling
Tech Savvy

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service