Senior Business Analyst – C&IB Business Technology

PNC

Business Analyst Sr responsible for reporting and troubleshooting in C&IB Business Technology. Collaborating on business requirements and maintaining policy and procedure documentation for PNC.

Posted 7/10/2026full-timeHome Location • Ohio • 🇺🇸 United StatesSenior💰 $52,500 - $105,000 per yearWebsite

About the role

Key responsibilities & impact

responsible for reporting from the CapitalStream system
trouble shooting issues
validating system enhancements
completing service tickets when needed
may require some evenings or weekends when a system upgrade is made
renewing certificates
directs in the research, discovery, collection and interpretation of business requirements
participates in the development and review of processes and procedures, workflow analytics, and reporting
provides consultation to clients on business designs, problem solving and business analysis to support project management
develops and maintains all applicable policy and procedure documentation
independently obtains and identifies the business requirements needed to carry out and improve applicable business processes

Requirements

What you’ll need

2+ years of relevant professional experience
able to grasp new concepts quickly
self guided and self motivated
multi tasker
CapitalStream experience would be helpful, but not required
experience with Microsoft EDGE
funding and booking experience would be helpful
bachelor's degree

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
paid time off including maternity/parental leave and holidays
vacation days based on career level and years of service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Business Requirements GatheringWorkflow AnalyticsReportingService Ticket ManagementSystem Enhancement Validation

Soft Skills

Self-MotivatedMulti-TaskingProblem SolvingQuick Learner