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About the role
Key responsibilities & impact- Manages home-lending production for a team of mortgage loan officers and support staff
- Oversees the business integrity of the market
- Coordinates activities of mortgage loan officers promoting products and/or services
- Grows, retains and develops an effective sales force
- Drives productivity through sales initiatives and leveraging marketing collateral
- Maximizes market opportunity by collaborating with internal and external partners
- Manages activities aligning with customer experience expectations
Requirements
What you’ll need- 5+ years of industry-relevant experience
- At least 3 years of prior management experience
- University/college degree or comparable combination of education, job specific certification(s), and experience (including military service)
- Preferred Skills: Banking Products, Client Prospecting, Customer Relationships, Customer Solutions, Documentations, Innovation, Mortgages, Sales Competencies, Customer Experience Management, Effective Communications, Mortgage Products, Sales Tasks And Activities, Selling, Strategic Sales Planning
Benefits
Comp & perks- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Banking ProductsClient ProspectingCustomer SolutionsDocumentationsMortgagesSales CompetenciesCustomer Experience ManagementMortgage ProductsStrategic Sales Planning
Soft Skills
Effective CommunicationsCustomer RelationshipsInnovation
Certifications
Job Specific Certification
