Mortgage Loan Officer

PNC

Mortgage Loan Officer at PNC recommending loan solutions and managing a portfolio of customer relationships. Collaborating with stakeholders to ensure compliance in mortgage transactions.

Posted 6/26/2026full-timeNorfolk • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $37,440 per yearWebsite

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Hard Skills

Banking ProductsClient ProspectingCustomer SolutionsDocumentationsFinancial AnalysisLoan OriginationMortgage ProductsSales

Soft Skills

Customer Experience ManagementEffective CommunicationsInnovationMatrix ManagementSales Tasks And Activities

Industry Keywords

ComplianceConsumer Financial Protection BureauMortgage TransactionsCustomer RelationshipsCustomer Pipeline

About the role

Key responsibilities & impact

Recommends loan solutions in accordance with lending guidelines and clients' requirements.
Manages a portfolio of customer relationships.
Seeks prospective opportunities to retain and/or develop new clients.
Responsible for sales calls.
Develops and prepares loan solutions and refers products and services; reviews documentation to ensure compliance.
Manages customer pipeline for efficiency.
Collaborates with internal and external stakeholders to complete mortgage transactions.
Collects and analyzes customer financial information for multifaceted and/or complex borrowers.

Requirements

What you’ll need

Must demonstrate appropriate knowledge, skills, and abilities for a role.
Preferred Skills: Banking Products, Client Prospecting, Customer Relationships, Customer Solutions, Documentations, Innovation, Mortgages, Sales.
Competencies: Customer Experience Management, Effective Communications, Financial Analysis, Loan Origination, Matrix Management, Mortgage Products, Sales Tasks And Activities, Scheduling Work and Activities, Selling.
Work Experience: Typically require a university/college degree with < 1 year of professional experience and/or successful completion of a formal development program.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Licenses: Candidates will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year
between 15 to 25 vacation days each year, depending on career level; and years of service.