Senior Scrum Master – Retail Technology

PNC

Scrum Master Sr. overseeing Scrum teams in PNC's Retail Technology Group across multiple locations.

Posted 6/25/2026full-timePittsburgh • Alabama, Arizona, Colorado, Pennsylvania, Texas • 🇺🇸 United StatesSenior💰 $50,000 - $185,900 per yearWebsite

About the role

Key responsibilities & impact

Draws on past experience, supports and facilitates a number Scrum Team(s) with varying levels of complexity in various functions by fostering Agile values and practices.
Ensures team adherence to Agile principles.
Provides coaching to the team(s), including newly formed teams, on how to execute the Scrum Framework.
May provide guidance to less experienced Scrum Masters.
Organizes and facilitates ceremonies, recommends and executes on improvement opportunities to optimize velocity and while mitigating risk.
Tracks and communicates the overall team progress providing visibility to stakeholders.
Takes a broader perspective to provide solutions to complex challenges.
Serves as a filter to remove impediments to progress identified by the team(s).
Protects the team(s) from outside influences to ensure the team remains focused on Scrum Team priorities.
Partners with the Product Owner(s) to ensure the backlog items are prioritized based on business value and ready for the team(s).

Requirements

What you’ll need

Certified Scrum Master (CSM)
Experience with Agile Methodologies: Proven experience in leading and coaching teams using Scrum and other Agile frameworks.
Strong Facilitation Skills: The ability to lead and guide effective Agile ceremonies and discussions.
Excellent Communication and Interpersonal Skills: The ability to effectively communicate with team members, stakeholders, and management.
Problem-Solving and Conflict Resolution: The ability to identify and resolve impediments and conflicts within the team.
Leadership and Mentoring: The ability to guide, coach, and mentor team members and other Scrum Masters.
5+ years of industry-relevant experience.
University / college degree, specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Scrum FrameworkAgile MethodologiesCoachingFacilitationProblem-SolvingConflict ResolutionTeam Progress TrackingVelocity OptimizationImpediment RemovalBacklog Prioritization

Soft Skills

CommunicationInterpersonal SkillsLeadershipMentoringGuidanceCollaborationAdaptabilityStakeholder EngagementCritical ThinkingTeam Focus

Certifications

Certified Scrum Master (CSM)