Business Analytics Manager – Marketing, Customer Analytics

PNC

Business Analytics Manager responsible for driving data governance initiatives at PNC. Leading a team and collaborating across departments to ensure data quality and compliance.

Posted 6/23/2026full-timePittsburgh • Ohio, Pennsylvania, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $100,100 - $204,490 per yearWebsite

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Hard Skills

data managementdata governancedata engineeringmetadata managementdata lineagedata qualitycontrols implementationissue managementworkflow managementdata operating model

Soft Skills

leadershipstakeholder managementstructured problem-solvingcross-functional collaborationexecution disciplinecommunication

Tools & Technologies

JiraConfluenceArcherGitHubCo-PilotPythonSharePoint

Industry Keywords

governance rulescritical data elementsdata usageproduction environmentbusiness requirementsdata domainrisk managementdocumentation standardsprocess consistencyad-hoc data pipelines

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Lead a team of analysts to setup and go-live readiness for the Marketing Communications Data Domain.
Define and maintain the domain data universe, including scope, ownership, critical data elements, and supporting standards.
Establish governance rules for applications, systems of records, data usage, and related processes.
Implement and maintain required controls in partnership with Risk, Data Domain Management, and control owners.
Drive standards for metadata, documentation, issue management, and process consistency.
Partner across Marketing, Product, Technology, Analytics, and Risk to align requirements, resolve issues, and support domain adoption.
Translate business and control requirements into clear plans, milestones, and stakeholder updates.
Lead team operations supporting governance, documentation, workflow management, and execution discipline
Manage BAU/ad-hoc data pipelines and transition into the production environment within the Data Domain

Requirements

What you’ll need

5+ years of experience in data management, data governance, data engineering, or a related field.
3+ years of leadership experience, including managing cross-functional work and driving execution through others.
Experience leading governance, controls, or data operating model initiatives in a complex or highly regulated environment.
Strong understanding of data governance, metadata, lineage, controls, issue management, and data quality practices.
Experience working with enterprise governance processes, critical data elements, and domain-based data management concepts.
Familiarity with tools used for workflow, documentation, controls, and collaboration, such as Jira, Confluence, Archer, GitHub/Co-Pilot, Python and SharePoint.
Strong communication, stakeholder management, and structured problem-solving skills.

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives