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About the role
Key responsibilities & impact- Defines the overall strategy for their business functional unit within operations
- Executes operating plan
- Communicates strategy to operations team
- Responsible for multiple functions across one or more sites
- Manages managers, supervisors and/or individual contributors
- Participates in industry forums
- Manages and is responsible for achieving desired business results
- Acts as a senior point of escalation and resolves exceptions on the most significant and complex issues, processes and products
- Serves as a senior level representative for an operational group
- Interacts with customers and/or third parties to drive business results in resolving escalated issues
- Owns third party and/or senior level business partner relationships
- Provides coaching and development to operations managers and supervisors
- Leads staff meetings, communicates the strategic direction and translates into tactical operating plans
- Provides consultation and advice to service partners and customers
- Identifies and influences strategic improvement initiatives and serves as project sponsor
- Reviews and approves standard operating procedures as appropriate
- Drives policy improvements
- Owns the control framework for unit(s) of responsibility
- Establishes and monitors key risk indicators to ensure effective quality risk management
- Manages and is accountable for risk mitigation and business resiliency strategies
- Verifies work processes to ensure completeness, accuracy and conformance to established service levels, department controls, risk tolerance and applicable procedures
Requirements
What you’ll need- Minimum of three years of experience remarketing off-lease equipment
- Subject matter expertise in remarketing construction equipment, material handling equipment or transportation equipment is strongly preferred
- 5+ years of industry-relevant experience
- At least 3 years of prior management experience
- University/college degree preferred
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Benefits
Comp & perks- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
risk managementoperational strategybusiness results analysispolicy improvementstandard operating proceduresproject sponsorshipcoaching and developmenttactical planningquality controlescalation management
Soft Skills
communicationleadershipproblem-solvinginterpersonal skillsstrategic thinkinginfluencingconsultationteam managementcustomer interactioncoaching
