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PNC

Senior Operations Manager – Vendor Finance

PNC

Operations Manager Senior role in PNC's Vendor Finance organization. Responsible for strategy execution and team management in a remote working environment.

Posted 6/23/2026full-timePennsylvania • 🇺🇸 United StatesSenior💰 $77,000 - $171,500 per yearWebsite

About the role

Key responsibilities & impact
  • Defines the overall strategy for their business functional unit within operations
  • Executes operating plan
  • Communicates strategy to operations team
  • Responsible for multiple functions across one or more sites
  • Manages managers, supervisors and/or individual contributors
  • Participates in industry forums
  • Manages and is responsible for achieving desired business results
  • Acts as a senior point of escalation and resolves exceptions on the most significant and complex issues, processes and products
  • Serves as a senior level representative for an operational group
  • Interacts with customers and/or third parties to drive business results in resolving escalated issues
  • Owns third party and/or senior level business partner relationships
  • Provides coaching and development to operations managers and supervisors
  • Leads staff meetings, communicates the strategic direction and translates into tactical operating plans
  • Provides consultation and advice to service partners and customers
  • Identifies and influences strategic improvement initiatives and serves as project sponsor
  • Reviews and approves standard operating procedures as appropriate
  • Drives policy improvements
  • Owns the control framework for unit(s) of responsibility
  • Establishes and monitors key risk indicators to ensure effective quality risk management
  • Manages and is accountable for risk mitigation and business resiliency strategies
  • Verifies work processes to ensure completeness, accuracy and conformance to established service levels, department controls, risk tolerance and applicable procedures

Requirements

What you’ll need
  • Minimum of three years of experience remarketing off-lease equipment
  • Subject matter expertise in remarketing construction equipment, material handling equipment or transportation equipment is strongly preferred
  • 5+ years of industry-relevant experience
  • At least 3 years of prior management experience
  • University/college degree preferred
  • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered

Benefits

Comp & perks
  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
risk managementoperational strategybusiness results analysispolicy improvementstandard operating proceduresproject sponsorshipcoaching and developmenttactical planningquality controlescalation management
Soft Skills
communicationleadershipproblem-solvinginterpersonal skillsstrategic thinkinginfluencingconsultationteam managementcustomer interactioncoaching