Quality Assurance Director

PNC

Quality Assurance Director at PNC leading strategic QA implementation for software products. Ensure performance and quality standards while driving efficiency and innovation in testing processes.

Posted 6/23/2026full-timeCharlotte • North Carolina, Ohio, Pennsylvania, Texas • 🇺🇸 United StatesLead💰 $100,100 - $223,080 per yearWebsite

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Leads the strategic implementation of all QA activities and processes for major or multiple software products or systems.
Ensures that the performance and quality products are in line with best practice.
Evaluates emerging trends for potential implementation.
Champions quality and drives increased efficiency and effectiveness related to how we delivery testing.
Partners with peers to ensure that the software development standards and practices related to quality are ingrained in any and all software design and development.
Partner internally with testing teams and with partners to solve problems and improve processes.
Escalates concerns and potential solutions to senior management as appropriate.
Interpret testing results with both a business and technical lens to make a final implementation recommendation.
Reports to senior management on the results of software testing prior to implementation.

Requirements

What you’ll need

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Preferred Skills: Analytical Thinking, Controls Testing, Corporate Governance, Quality Assurance (QA), Quality Support, Software Testing, Test Case Development, Usability Testing
Competencies: Analytical Thinking, Process Management, Products and Services, Software Development Life Cycle, Software Quality Assurance And Testing
Industry-relevant experience is typically 8+ years.
At least 5 years of prior management experience is typically required.
Proven leadership experience with a moderate to large scope of responsibility is required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors degree required.

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Quality Assurance (QA)Software TestingTest Case DevelopmentUsability TestingControls TestingProcess ManagementSoftware Development Life CycleAnalytical Thinking

Soft Skills

LeadershipAnalytical ThinkingProblem SolvingCommunicationCollaboration