Merchant Services Payment Advisor, Bilingual Spanish

PNC

Virtual Payment Advisor at PNC guiding small businesses on payment and treasury products. Collaborating with branch staff to acquire and grow client relationships.

Posted 6/23/2026full-timeFlorida • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 per yearWebsite

About the role

Key responsibilities & impact

Positions payment solutions inclusive of card processing and cash management solutions.
Responsible for acquisition and growth of new and/or existing clients through direct marketing and branch distribution network.
Acquires, expands and retains client relationships by presenting a full range of PNC solutions focused on clients payments needs during each customer interaction.
Provides recommendations and insights that support engagement, loyalty and financial well being through each interaction.
Identifies and implements innovative solutions relevant to the the clients processing and cash management needs to support long term growth and retention.
Builds an effective internal network within the branch distribution enterprise in order to actively acquire new clients along with expanding existing clients.
Demonstrates effective conversation to support the CARES model and educate clients based on their expectations.
Effectively executes on contact management strategy by utilizing available tools and resources.
Regularly meets with internal business partners to communicate and review pipeline management and accountability to the results of the business.
Develops a full understanding of the complex payments landscape in order to engage effectively with the client and internal partners, while focusing on risk exposure based on industry modeling.

Requirements

What you’ll need

Bilingual Spanish required
Strong preference for candidates residing in Florida
Client Outreach
Content Development
Credit Products
Customer Engagement
Customer Loyalty
Customer Solutions
Identifying Sales Opportunities
Merchant Services
Sales
Small Businesses
Small Business Sales
Treasury Management
Addressing Customer Needs
Business Acumen
Client Relationship Management
Customer Experience Management.
Decision Making and Critical Thinking
Effective Communications
Interpersonal Relationships
Knowledge Of Customers
Selling.
Tech Savvy
Understanding Customer Needs
university / college degree with < 1 year of professional experience and/or successful completion of a formal development program
experience in lieu of degree may be considered

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

payment solutionscard processingcash managementclient outreachcontent developmentcredit productsmerchant servicestreasury managementsalescustomer solutions

Soft Skills

customer engagementcustomer loyaltybusiness acumenclient relationship managementcustomer experience managementdecision makingcritical thinkingeffective communicationsinterpersonal relationshipsunderstanding customer needs

Certifications

university degreecollege degree