Relationship Manager I – Business Banking

PNC

Relationship Manager I managing client relationships for PNC's Business Banking. Providing cash flow solutions and financial insights to small businesses in the Lexington market.

Posted 6/23/2026full-timeLexington • Kentucky • 🇺🇸 United StatesMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

financial analysiscredit processescredit productsrisk managementsales strategiescustomer engagementdecision makingbusiness acumenclient relationship managementprospecting

Soft Skills

client relationship buildingeffective communicationscustomer experience managementsellingnetworkingclient engagementinsight generationrelationship managementnegotiationrisk identification

Industry Keywords

book of businesscredit riskregulatory riskreputational riskoperational riskmarket sharesales goalsclient opportunitiesinternal credit policiesclient loyalty

About the role

Key responsibilities & impact

Handle relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
Work with clients with basic levels of risk and complexity of needs.
Acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet.
Originate, perform financial analysis, negotiate and document credit and non-credit products and services.
Manage risk/return and drive quality for new and/or existing clients.
Identify and mitigate different types of risk, such as regulatory, reputational, operational and credit risks.
Focus on client opportunities by providing ideas and insights based on understanding their needs and financial well-being.
Increase client engagement and loyalty.
Build an effective network of internal and external relationships, such as community and industry relationships, to acquire new clients and/or expand existing clients and enhance client experience.
Present the full range of PNC's products and services.
Demonstrate ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.

Requirements

What you’ll need

3+ years of relevant / direct industry experience
Book Of Business
Client Relationship Building
Credit Processes
Credit Products
Customer Engagement
Decision Making
Financial Analysis
Identifying Sales Opportunities
Business Acumen
Client Relationship Management
Customer Experience Management.
Effective Communications
Prospecting.
Selling.
Tech Savvy

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives