Technical Support Specialist

PNC

Technical Support Specialist role at PNC, offering customer solutions and execution support for client relationships, providing assistance remotely and occasionally in-office.

Posted 6/16/2026full-timeNaples • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $41,250 - $82,500 per yearWebsite

About the role

Key responsibilities & impact

Provides sales, service and execution support for new and ongoing client relationships
Gathers required documentation
Prepares, reviews and verifies documents and relevant information for accuracy
Performs common processing and ensures compliance with standard regulations and processes
May administer implementation plans and related client interactions
Acts as a point of contact for clients, client teams or service partners and escalates client implementation and servicing issues as necessary
Initiates, updates and verifies client, account, or transaction details in relevant systems/applications
Provides reports as needed
May serve as a peer resource and may perform general administrative support

Requirements

What you’ll need

4+ years of related business or functional experience
Associates or equivalent degree required, or a comparable combination of education, job specific certification(s), and experience (including military service)
Bilingual Spanish speaking candidate preferred

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

client relationship managementcommunicationattention to detailproblem-solvingadministrative support

Certifications

job specific certification