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Relationship Manager II – Healthcare Banking
PNCRelationship Manager II within PNC's Healthcare Banking organization based in Dallas, TX. Coordinating relationship management activities to grow sales and client engagement.
About the role
Key responsibilities & impact- Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals
- Typically works with clients with moderate levels of risk and complexity of needs
- Acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet
- Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being
- Focuses on increasing client engagement and loyalty
- Builds an effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience
- Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services
- Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities
- Through discovery conversations, identifies and implements client solutions and as appropriate collaborates with internal business partners
- Effectively executes on contact management strategy through utilization of available tools and resources
- Regularly meets with internal business partners to communicate and review business results and pipeline management
Requirements
What you’ll need- 5+ years of industry-relevant experience
- university / college degree or a comparable combination of education, job specific certification(s), and experience (including military service)
- Book Of Business
- Client Relationship Building
- Credit Processes
- Credit Products
- Customer Engagement
- Decision Making
- Financial Analysis
- Identifying Sales Opportunities
Benefits
Comp & perks- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Financial AnalysisCredit ProcessesCredit ProductsSales Opportunities
Soft Skills
Client Relationship BuildingDecision MakingCustomer Engagement
Certifications
Job Specific Certification