Operations Associate

PNC

Operations Associate providing transactional support in Health Care Operations at PNC. Executing transactions and ensuring compliance with established policies and procedures.

Posted 6/11/2026full-timeDallas • Ohio, Pennsylvania, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $30,000 - $60,000 per yearWebsite

About the role

Key responsibilities & impact

Executes routine transactions/processes utilizing standard policies and procedures.
May have specific responsibility for a specialized product or functional area.
Partners internally with service partners to route calls, documents or other action items to complete transactions.
Ensures the appropriate materials and documentation are available to complete transactions.
Confirms equipment is operational, if applicable.
Provides responses and documentation to inquiries and ad hoc requests.
Provides feedback on workflow and work received.
Reviews transactions, related documents and verifies work processes to ensure accuracy and conformance to established service levels and applicable policies and procedures.

Requirements

What you’ll need

No Degree
No Required Certification(s)
No Required License(s)
Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions
Ability to leverage customer information in creating customized customer solutions.
Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure adherence to established frameworks.

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match, pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
between 15 to 25 vacation days each year, depending on career level

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer satisfactioncustomized customer solutionsrisk assessmentworkflow feedbacktransaction accuracy