FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Senior Implementation Analyst – Commercial Card Services
PNCImplementation Analyst Sr managing complex new products and services for PNC's Commercial Card Services clients. Analyzing requirements and providing ongoing relationship management for client implementations.
About the role
Key responsibilities & impact- Implements complex new products and services for clients
- Analyzes requirements and gathering deliverables to complete the implementation
- Ongoing relationship management and maintaining client-specific operating procedures
- Provides sales or consultative support to prospects or clients in select deals
- Utilizes data to establish or update client-specific information for assigned product
- Coordinates and produces data for pre-implementation validation
- Analyzes, assesses and documents client requirements while adhering to established processes and procedures
- Advises staff on implementation operating procedures
- Develops and maintains training materials and on-line demonstrations for product implementations
- Provides end user customer training
- Serves as an escalation point and independently resolves implementation issues
- Identifies/develops necessary solutions
- Ensures positive ongoing client experiences
- Manages multiple complex implementations simultaneously
- Facilitates/coordinates internal and external stakeholder meetings for implementation projects
Requirements
What you’ll need- 2+ years of relevant professional experience
- experience partnering with large corporate clients
- managing multiple workstreams through a structured project management approach
- bachelor degree in a related field (or equivalent experience)
- analytical thinking
- change management
- customer solutions
- data analytics
- financial processes
- organizational analysis
- storytelling
- waterfall model
- accuracy and attention to detail
- application delivery process
- consulting
- effective communications
- knowledge of product line
- managing multiple priorities
- operational functions
- problem management process
- standard operating procedures
Benefits
Comp & perks- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analyticschange managementapplication delivery processwaterfall modelanalytical thinkingconsultingaccuracy and attention to detailorganizational analysisproblem management processcustomer solutions
Soft Skills
effective communicationsstorytellingmanaging multiple prioritiesrelationship managementorganizational skillsclient experience managementtraining developmentissue resolutionstakeholder coordinationproject management