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Senior Insurance Associate
PNCInsurance Associate Senior at PNC responsible for compliance of commercial insurance policies on real estate loans. Collaborate with borrowers and insurance agents for risk management and resolution of discrepancies.
About the role
Key responsibilities & impact- Determines compliance of insurance policies on more complex real estate loans against requirements in related loan documents, servicing contracts, government-sponsored enterprise (GSE) guides, internal policies and procedures, and applicable regulations.
- Works with borrowers and clients to obtain evidence of compliant insurance, protecting PNC, investors, and clients.
- Corresponds with borrowers, insurance agents, and insurance companies to resolve any insurance issues or discrepancies.
- Resolves escalated matters, in partnership with management or more senior analysts as necessary, with respect to non-compliant coverage, discrepancies, and/ or customer service issues.
- Communicates effectively with internal and external parties, which may also include vendors, outside counsel, agencies, master/special servicers, and investors.
- Assists in the preparation and case write-ups of insurance waivers as appropriate.
- Processes insurance premium disbursements, claims, and prepares as necessary for lender placement of insurance deficiencies.
Requirements
What you’ll need- 4 year college degree or 5+ years relative experience
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Benefits
Comp & perks- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance compliancereal estate loansinsurance premium disbursementsclaims processinginsurance waivers preparation
Soft Skills
customer focusedeffective communicationproblem resolutionrisk management