Relationship Manager I – Business Banking

PNC

Relationship Manager within PNC's Business Banking organization in Bloomington, IL. Handling relationship management activities with clients to grow sales and market share.

Posted 6/4/2026full-timeBloomington • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $98,000 per yearWebsite

About the role

Key responsibilities & impact

Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals
Typically works with clients with basic levels of risk and complexity of needs
Generally works with higher degree of supervision
With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet
Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services
Manages risk/return and drives quality for new and/or existing clients
Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks
Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being
Focuses on increasing client engagement and loyalty
Builds an effective network of internal and external relationships, such as community and industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience
Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services
Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities
Demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies

Requirements

What you’ll need

3+ years of relevant / direct industry experience
Preferred Skills: Book Of Business, Client Relationship Building, Credit Processes, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities
Competencies: Business Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Prospecting, Selling, Tech Savvy
Work Experience: Typically requires a university / college degree
Certifications are often desired

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Financial AnalysisCredit ProcessesCredit ProductsSales ToolsRisk ManagementNegotiationDocumentationClient EngagementSales OpportunitiesDecision Making

Soft Skills

Client Relationship BuildingBusiness AcumenCustomer Experience ManagementEffective CommunicationsCritical ThinkingProspectingSellingTech SavvyRelationship ManagementClient Loyalty