Business Systems Analyst

PNC

Business Systems Analyst at PNC involved in developing functional requirements for business systems. Collaborating with technical teams on designs, testing, and customer support activities within an in-office setting.

Posted 6/4/2026full-timePittsburgh • Pennsylvania, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Participates in developing functional requirements for business systems; tests, trains and implements applications.
Translates clients requirements to functional documentation; participates in technical designs and test planning.
Designs, prototypes, configures, and tests new or enhanced applications.
Performs customer support processes and activities for the implementation of new or existing applications.
Monitors the efficiency and effectiveness of application operations and troubleshoots problems, as necessary.

Requirements

What you’ll need

Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
Application Development
Business Management
Customer Solutions
Design
Group Problem Solving
Process Improvements
Release Management
Software Solutions
User Experience (UX) Design
Application Testing
Business Assessment
Business Process Modeling
IT Environment
IT Project Management
Problem Management
Requirements Analysis
System Testing
Technical Writing/Documentation
Workflow Analysis
Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Application DevelopmentUser Experience (UX) DesignApplication TestingBusiness Process ModelingRequirements AnalysisSystem TestingTechnical WritingWorkflow AnalysisProcess ImprovementsRelease Management

Soft Skills

Group Problem SolvingCustomer SolutionsProblem ManagementBusiness AssessmentCommunication