Loan Support Consultant – Insurance Servicing

PNC

Loan Support Consultant at PNC servicing a portfolio of commercial real estate loans. Ensuring compliance, accuracy, and timely reporting for complex borrower relationships.

Posted 6/4/2026full-timeOverland Park • Alabama, Kansas, Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

applies advanced specialty product knowledge to the day-to-day servicing of a portfolio of commercial real estate loans
supports the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan document
resolves non-compliant issues through written and verbal communication with both internal and external parties
may review and process loan payments, escrows and reserve account disbursements
may assist in the preparation of periodic reporting including investor, internal and regulatory reports
must maintain accurate and up-to-date loan servicing records in the servicing system

Requirements

What you’ll need

must have customer service skills
must be able to read and understand loan documents
must be able to perform various types of calculations
2+ years of relevant professional experience
in lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

loan servicingcomplianceloan document reviewpayment processingescrow managementreserve account disbursementreport preparationcalculation skillsportfolio managementrecord maintenance

Soft Skills

customer servicecommunicationproblem-solvingattention to detailinterpersonal skillsorganizational skillswritten communicationverbal communication