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PNC

Senior Account Manager

PNC

Senior Account Manager managing complex Treasury Management client relationships at PNC. Leading client communication and relationship building while ensuring compliance with contract terms.

Posted 6/3/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact
  • Serves as the clients' point of contact for all matters, to build and maintain a long-lasting relationship.
  • Monitors client contract for compliance and participates in the negotiations of base contracts and contract modifications.
  • Manages processes outlined in the contract and resolves challenges/issues.
  • Handles higher volume, higher visibility and more complex clients.
  • Identifies and develops new servicing opportunities with existing clients.
  • Serves as an escalation point and training resource to junior staff.

Requirements

What you’ll need
  • 5+ years of industry-relevant experience
  • Bachelor's degree or university/college degree
  • Treasury Management experience strongly preferred
  • Proven success managing complex clients independently
  • Ability to manage multiple priorities in a fast-paced environment
  • Excellent client focus & relationship building
  • Strong problem-solving & critical thinking skills
  • Clear, proactive communication

Benefits

Comp & perks
  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service

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Soft Skills
client focusrelationship buildingproblem-solvingcritical thinkingproactive communicationmanaging multiple priorities