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ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Banking ProductsClient ProspectingCustomer SolutionsDocumentationsMortgagesMortgage ProductsSales CompetenciesSales Tasks And ActivitiesStrategic Sales Planning
Soft Skills
Effective CommunicationsCustomer Experience ManagementInnovation
Industry Keywords
home-lending productionmortgage loan officerssales initiativescustomer experience expectations
About the role
Key responsibilities & impact- Manages home-lending production for a team of mortgage loan officers and support staff
- Oversees the business integrity of the market
- Manages and coordinates the activities of mortgage loan officers engaged in promoting and providing products and/or services
- Grows, retains and develops an effective sales force to cover the geography of the market
- Drives productivity through sales initiatives and leveraging marketing collateral
- Maximizes market opportunity by collaborating with internal and external business partners to establish long- and short-term sales strategies
- Manages activities to align with customer experience expectations
Requirements
What you’ll need- 5+ years of industry-relevant experience
- At least 3 years of prior management experience
- university / college degree, or a comparable combination of education, job specific certification(s), and experience (including military service)
- Banking Products
- Client Prospecting
- Customer Relationships
- Customer Solutions
- Documentations
- Innovation
- Mortgages
- Sales Competencies
- Customer Experience Management
- Effective Communications
- Mortgage Products
- Sales Tasks And Activities
- Selling
- Strategic Sales Planning
Benefits
Comp & perks- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service