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About the role
Key responsibilities & impact- Manages home-lending production for a team of mortgage loan officers and support staff
- Oversees the business integrity of the market
- Manages and coordinates the activities of mortgage loan officers engaged in promoting and providing products and/or services
- Grows, retains and develops an effective sales force to cover the geography of the market
- Drives productivity through sales initiatives and leveraging marketing collateral
- Maximizes market opportunity by collaborating with internal and external business partners to establish long- and short-term sales strategies
- Manages activities to align with customer experience expectations
Requirements
What you’ll need- 5+ years of industry-relevant experience
- At least 3 years of prior management experience
- university / college degree, or a comparable combination of education, job specific certification(s), and experience (including military service)
- Banking Products
- Client Prospecting
- Customer Relationships
- Customer Solutions
- Documentations
- Innovation
- Mortgages
- Sales Competencies
- Customer Experience Management
- Effective Communications
- Mortgage Products
- Sales Tasks And Activities
- Selling
- Strategic Sales Planning
Benefits
Comp & perks- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Banking ProductsClient ProspectingCustomer SolutionsDocumentationsMortgagesMortgage ProductsSales CompetenciesSales Tasks And ActivitiesStrategic Sales Planning
Soft Skills
Effective CommunicationsCustomer Experience ManagementInnovation
