Technology Engineer – SRC, Run the Bank, SRE

PNC

Technology Engineer supporting mission-critical applications at PNC. Focused on production stability, incident remediation, and continuous reliability improvement across platforms.

Posted 5/29/2026full-timePittsburgh • Alabama, Arizona, Ohio, Pennsylvania, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $152,375 per yearWebsite

About the role

Key responsibilities & impact

Support mission-critical applications in a 24x7 enterprise environment
Focus on production stability, incident remediation, and continuous reliability improvement across distributed platforms
Lead and participate in P1/P2 incident response and major incident bridges
Perform triage, troubleshooting, and service restoration across technology layers
Execute remediation actions, including fixes and workarounds
Communicate status and impact to stakeholders in real time
Document incident timelines and support post-incident reviews
Conduct root cause analysis for recurring and high-impact incidents
Create and manage problem records to resolution
Drive permanent remediation and prevention strategies
Support and execute production changes and releases
Validate change readiness including testing and rollback plans
Develop and maintain monitoring dashboards and alerting strategies
Perform health checks and event monitoring
Troubleshoot across application, infrastructure, database, and network layers
Analyze logs and system metrics to determine root cause
Ensure high availability of critical systems
Participate in on-call rotations including nights and weekends

Requirements

What you’ll need

3+ years of relevant / direct industry experience
Bachelor's degree
Knowledgeable of the values and practices that align customer needs and satisfaction
Assessing and effectively managing all of the risks associated with their business objectives and activities

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

incident responsetroubleshootingroot cause analysismonitoring dashboardsevent monitoringservice restorationproduction changesremediation actionschange readinesshealth checks

Soft Skills

communicationstakeholder managementproblem-solvingrisk managementcustomer satisfactionleadershipcollaborationincident documentationcontinuous improvementtime management

Certifications

Bachelor's degree