Virtual Relationship Manager – C&IB

PNC

Virtual Relationship Manager managing client relationships for PNC’s Commercial Banking organization. Focused on new client acquisition and client engagement through virtual communication.

Posted 5/22/2026full-timePittsburgh • Pennsylvania, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $71,500 - $157,300 per yearWebsite

About the role

Key responsibilities & impact

hub-based sales position working within multiple markets
utilizes strong virtual communication skills to manage new and existing clients
responsible for new client acquisition and growing share of wallet with existing clients
identifies customer needs to help them succeed financially
provides ideas and insights based on understanding of clients' financial well-being
remotely develops and manages clients across multiple markets
coordinates implementation and documentation of non-credit products and services
leverages knowledge of the industry and market to prioritize efforts
manages origination, financial analysis, negotiation and documentation of credit and non-credit products
collaborates with Virtual RM team to share best practices and opportunities
leverages corporate sales development partners for effective outreach
coordinates with market Relationship Managers and Market Leaders
manages risk/return in accordance with PNC's risk profile

Requirements

What you’ll need

university / college degree
3+ years of relevant / direct industry experience
Client Outreach
Content Development
Credit Products
Customer Engagement
Customer Loyalty
Customer Solutions
Identifying Sales Opportunities
Small Businesses

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial analysisnegotiationdocumentationcredit productsnon-credit productsclient acquisitioncustomer engagementcontent developmentsales opportunitiesrisk management

Soft Skills

virtual communicationcollaborationclient relationship managementinsight generationcustomer loyaltyorganizational skillsproblem-solvingadaptabilitystrategic thinkingcustomer needs identification

Certifications

university degreecollege degree