Bus Systems Analyst, Consultant

PNC

Business Systems Analyst Consultant at PNC supporting the Personetics Digital Insights platform. Collaborating with cross-functional teams to translate business needs into functional requirements in an Agile environment.

Posted 5/13/2026full-timePittsburgh • Pennsylvania, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AndroidiOS

About the role

Key responsibilities & impact

Participate in identifying, evaluating, and configuring systems that are cost effective and meet business requirements
Support the Personetics Digital Insights platform
Translate business needs into clear requirements
Work closely with product, engineering, and QA teams to deliver high-quality customer-facing insights
Requirements gathering, backlog management, and end-to-end delivery support in an Agile environment
Elicit, analyze, and document business and system requirements from stakeholders
Define clear acceptance criteria and success metrics
Create process flows, data mappings, and use cases
Work closely with Product Owner on backlog creation, prioritization, and refinement
Participate in Agile ceremonies (refinement, sprint planning, demos, retros)
Break down epics into detailed user stories and tasks
Support estimation and sprint planning activities
Partner with business, product, and technology teams to align on goals
Act as a bridge between business and engineering teams
Facilitate discussions to clarify scope, priorities, and dependencies
Drive alignment across cross-functional teams
Support QA and UAT by ensuring requirements are clearly understood
Validate delivered features against acceptance criteria
Assist in defect triage and resolution
Ensure high quality and completeness of deliverables
Support data integration, insights configuration, and personalization logic
Work on mapping data inputs required for customer insights
Ensure accuracy of digital banking insights across Web, iOS, and Android channels

Requirements

What you’ll need

3+ years of relevant / direct industry experience
Experience in banking / financial services (Retail or SMB preferred)
Strong experience in Agile delivery and user story writing
Experience with tools like Confluence, Jira, or similar
Ability to translate complex business processes into technical requirements
University / college degree
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level and years of service

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

requirements gatheringbacklog managementuser story writingdata mappingprocess flowsacceptance criteriadefect triagedata integrationinsights configurationpersonalization logic

Soft Skills

communicationcollaborationfacilitationanalytical thinkingproblem-solvingalignmentprioritizationstakeholder engagementadaptabilityattention to detail

Certifications

job specific certification