Program Management Director – Retail Banking PMO

PNC

Program Management Director overseeing large-scale technology programs in Retail Banking at PNC. Delivering successful outcomes across complex initiatives and managing large delivery teams.

Posted 5/9/2026full-timePittsburgh • Pennsylvania, Texas • 🇺🇸 United StatesLead💰 $100,000 - $238,050 per yearWebsite

About the role

Key responsibilities & impact

Lead execution of large-scale Retail Banking Technology programs, coordinating delivery across initiatives and guiding 50+ program and project management resources to ensure successful outcomes.
Provide program-level governance and structure, managing cross-team dependencies, risks, milestones, and delivery plans across multiple technology and business stakeholders.
Drive execution discipline across program and project managers, establishing delivery frameworks, best practices to improve consistency and delivery success.
Partner with technology leaders, product teams, and business stakeholders to translate strategic priorities into executable programs and aligned delivery roadmaps.
Oversee financial and resource planning for major initiatives, ensuring accurate forecasting, funding alignment, and efficient use of delivery resources.
Deliver executive-level reporting and insights, providing leadership with clear visibility into program health, risks, progress, and key delivery milestones.

Requirements

What you’ll need

Experience leading large-scale technology programs, ideally within Retail Banking or Financial Services.
Strong domain expertise across:
○ Retail Banking & DDA
○ Digital Banking (Online/Mobile)
○ Core Banking systems
○ Retail Operations technology platforms
Proven experience managing and guiding large delivery teams (50+ resources) across multiple, concurrent initiatives.
Demonstrated ability to define and run program governance, risk frameworks, dependency management, and integrated planning.
Strong financial acumen with experience managing multi-million-dollar program budgets, forecasting, and resource planning.
Ability to communicate clearly at the executive level, including producing dashboards, status reports, and risk summaries.
Strong leadership, influencing, and stakeholder management skills across business and technology organizations.
Experience in transforming or modernizing Retail Banking platforms (e.g., Core Banking modernization, digital channel modernization).
Experience in fast-paced, matrixed enterprise environments with senior-level visibility.
Ability to drive structure, process, and delivery discipline in ambiguous, multi-stakeholder environments

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

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Applicant Tracking System Keywords

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Hard Skills & Tools

program governancerisk managementdependency managementfinancial planningresource planningbudget managementprogram executiondelivery frameworksdashboard creationstatus reporting

Soft Skills

leadershipstakeholder managementinfluencingcommunicationteam managementstrategic planningproblem-solvingexecution disciplineorganizational skillsadaptability