Senior System Reliability & Support Specialist

PNC

System Reliability & Support Specialist supporting Agile delivery and improving application reliability. Collaborating with technology teams to ensure stability, scalability, and performance for PNC's Enterprise Garage applications.

Posted 4/30/2026full-timeCleveland • Alabama, Ohio, Pennsylvania, Texas • 🇺🇸 United StatesSenior💰 $55,000 - $123,050 per yearWebsite

Tech Stack

Tools & technologies

CloudDockerLinuxOraclePythonServiceNow

About the role

Key responsibilities & impact

Support Agile delivery through automation and Python-based solutions
Monitor and improve application reliability using Dynatrace observability
Administer and support Oracle databases and Linux/VM infrastructure
Manage cloud and containerized platforms, including Docker environments
Design and maintain ServiceNow workflows for incident, problem, and change management
Drive proactive monitoring and continuous improvement to minimize outages
Collaborate across technology teams to enhance system resilience and operational efficiency

Requirements

What you’ll need

3+ years of relevant / direct industry experience
Agile delivery methodologies
Automation and Python development
Cloud and container platforms (Docker)
Oracle database administration
Linux/VM infrastructure support
ServiceNow workflows
Dynatrace observability

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.

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Hard Skills & Tools

Python developmentAutomationOracle database administrationLinux supportVM infrastructure supportCloud platformsContainer platformsDockerServiceNow workflowsDynatrace observability

Soft Skills

CollaborationProactive monitoringContinuous improvementOperational efficiency