Detection & Investigation Analyst Lead

PNC

Detection & Investigation Analyst Lead overseeing customer case investigations for fraud detection at PNC. Managing risks and ensuring compliance with anti-money laundering standards.

Posted 4/30/2026full-timePhoenix • Arizona, Colorado • 🇺🇸 United StatesSenior💰 $37,000 - $70,150 per yearWebsite

About the role

Key responsibilities & impact

Reviews and investigates customer cases, reports and work for potential and actual loss
Minimizes fraud, Anti-Money Laundering and/or organizational risk
Performs early detection of suspicious activity
Controls and prevents losses
May lead the work of and/or train detection and investigation staff
Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities
Recommends disposition
Identifies gaps and control enhancements
Uses defined research procedures to identify and resolve issues
Identifies trends and escalates as appropriate
Follows standards and practices to mitigate fraud, Anti-Money Laundering and other risk exposure and loss
Shares best practices among the team and/or service partners
Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate

Requirements

What you’ll need

< 1 year of professional experience and/or successful completion of a formal development program
university / college degree
Analytical Thinking
Customer Solutions
Decision Making
Operational Risks
Problem Resolution
Researching
Risk Mitigation Strategies

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

fraud detectionAnti-Money Launderingrisk analysisdata analysisreportingdocumentationresearch procedurescontrol enhancementssuspicious activity detectiontrend identification

Soft Skills

analytical thinkingcustomer solutionsdecision makingproblem resolutionoperational risk managementcommunicationteam leadershiptrainingcollaborationbest practices sharing

Certifications

university degreecollege degree