Senior Infrastructure Engineer – Digital Workplace Desktop Engineering

PNC

Infrastructure Engineer Sr. overseeing platform engineering within PNC's Technology organization.

Posted 4/29/2026full-timeCleveland • Alabama, Arizona, Ohio, Pennsylvania, Texas • 🇺🇸 United StatesSenior💰 $65,000 - $171,925 per yearWebsite

About the role

Key responsibilities & impact

Provides expertise on platform engineering, while overseeing the team's effort and meeting customer needs.
Uses technical knowledge and industry experience to design, build and maintain technology solutions.
Develops software components and hardware for complex projects; aligns these with business strategies and objectives.
Provides expertise on best practices, standards, engineering approaches and complex technical resolutions for processes.
Places emphasis on quality improvement efforts; ensures that deliverables are secure, scalable and reliable through estimation and correction.
Communicates with customers and integrates their needs with development, to meet business objectives.

Requirements

What you’ll need

Senior level experience working in a large environment, (40,000+ endpoints)
Ability to work alone or in a team environment.
Strong verbal and written communications skills. Communicates well downward, upward, and outward.
Demonstrated mastery of Microsoft Intune – including some combination of Autopilot, Windows Update for Business, Microsoft Endpoint Manager, and endpoint security (Microsoft Defender).
Experience with migration from legacy platforms (e.g., SCCM/MECM) is preferred.
Demonstrated experience with legacy SCCM / MECM Operating System Deployment (OSD).
Ability to develop and troubleshoot complex deployment Task Sequences is required.
Endpoint Automation – mastery of endpoint automation via Microsoft PowerShell or similar technologies.
Broad and deep experience with endpoint hardware (desktops, laptops, monitor, kiosk, etc.) including device selection, certification, and ongoing upkeep/management.
Proven ability to deliver new and improve existing technologies - more capable, more scalable, faster, easier to support, cheaper, etc.
Proven ability to gather requirements, understand and track future direction/plans of vendors; and communicate those plans and their benefits to PNC.
Similarly, understands and helps determine the needs of our customers, with experience in identifying and developing the solutions that add significant value.
Proven experience as a technical lead on major projects - leading through all phases of the product/project lifecycle including planning, design, test, certify, implement, support, and optimize. Demonstrated ability to lead without formal authority.
Excellent troubleshooting and problem-solving skills.
The passion and ability to make a difference in projects of all sizes. Demonstrates energy and a desire to succeed; follows through on commitments; pushes self and others to deliver exceptional results.

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

platform engineeringsoftware developmenthardware developmentMicrosoft IntuneAutopilotWindows Update for BusinessMicrosoft Endpoint Managerendpoint securitySCCMPowerShell

Soft Skills

communication skillsteamworktroubleshootingproblem-solvingleadershipcustomer needs assessmentquality improvementproject managementadaptabilitycommitment