Business Analyst – GOV

PNC

Business Analyst at PNC analyzing business requirements and processes for TM Operations. Collaborating with teams to ensure project deliverables align with business objectives.

Posted 4/29/2026full-timeCleveland • Ohio, Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $37,000 - $72,450 per yearWebsite

About the role

Key responsibilities & impact

Conducts research; collects and interprets business requirements
Participates in the development and review of processes, procedures, workflow analytics, and reporting
Analyzes information technology requirements in business processes
Assists in obtaining and identifying the business requirements needed to improve applicable business processes
Translates business needs into a workable system and communicates about these requirements with stakeholders
Develops and maintains policy and procedure documentation as applicable

Requirements

What you’ll need

university / college degree with < 1 year of professional experience
comparable combination of education, job specific certification(s), and experience may be considered in lieu of a degree
Knowledgeable of the values and practices that align customer needs and satisfaction
Proficiency in business needs, business processes, data analytics, and decision making
Waterfall Model experience

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year
between 15 to 25 vacation days each year, depending on career level; and years of service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analyticsbusiness processesbusiness requirementsworkflow analyticsreportingpolicy documentationprocedure documentation

Soft Skills

communicationstakeholder engagementdecision makingcustomer satisfaction