Loan Support Analyst

PNC

Loan Support Analyst managing commercial lending operations at PNC. Collaborating with partners across teams to ensure accurate, timely, and effective processing of loan requests.

Posted 4/24/2026full-timeBrecksville • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $31,000 - $54,500 per yearWebsite

About the role

Key responsibilities & impact

Manages a highly self-directed workflow focused on accuracy, timeliness, and independent decision making
Reviews and self-assigns work from the Payoff Letter Request SharePoint queues
Prioritizes RUSH items
Gathers all required supporting documentation such as bot data sheets, requests, system screen prints, and historical transaction details
Conducts a detailed review of loan information—confirming product types, validating data within the applicable system of record
Determines additional steps such as facility level payoff handling or the reconciliation of multiple obligations
Performs all necessary payoff, interest, fee, or consolidated facility calculations using approved tools
Identifies and escalates data anomalies
Prepares the payoff letter using the correct SharePoint template and saves all documentation in the designated folder structure
Completes a final self-review before submitting the file for mandatory peer Quality Control (QC)

Requirements

What you’ll need

3+ years experience in CLO or AMG Operations preferred
Analytical Thinking
Capital Management
Compliance Requirements
Documentations
Due Diligence
Loan Documentation
Regulatory Compliance
Risk Mitigation Strategies
Accuracy and Attention to Detail
Decision Making and Critical Thinking
Effective Communications
Flexibility and Adaptability
Managing Multiple Priorities
Operational Functions
Problem Management Process
Products and Services
Standard Operating Procedures
Associates degree or equivalent degree as well as related experience or product knowledge

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysispayoff calculationsloan documentationregulatory compliancerisk mitigationdue diligencequality controlcapital managementdocument managementoperational functions

Soft Skills

analytical thinkingdecision makingcritical thinkingeffective communicationflexibilityadaptabilityattention to detailmanaging multiple prioritiesproblem managementindependent decision making

Certifications

associates degree