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About the role
Key responsibilities & impact- Manages and directs team(s) to achieve business results and customer experience goals
- May have direct sales and client responsibilities
- Oversees team(s)'s financial results
- Participates in and drives the development of goals and strategies
- Monitors business results/metrics and adapts sales strategies and tactics
- Develops and oversees the execution of account and sales plans
- Manages risk/return and drives quality for new and/or existing clients
- Actively identifies and may be responsible for higher and/or broader levels of risk management
- Manages effective network of senior internal and external relationships
- Leads the team to bring the full range of PNC's products and services to the client
- Assists other team members in developing their network
- Motivates and develops staff, including acquiring and retaining top talent
- Connects strategy to day-to-day activities and updates the team on a regular basis
Requirements
What you’ll need- Preferred Skills: Account Management, Client Prospecting, Competitive Advantages, Customer Relationships, Identifying Sales Opportunities, Negotiation, Results-Oriented
- Competencies: Conflict Management, Decision Making and Critical Thinking, Effective Communications, Managing Multiple Priorities, Sales Management, Selling
- Work Experience: Typically require a university/college degree, prefer higher level education such as a Masters degree, PhD, or certifications
- Industry-relevant experience: Typically 8+ years
- At least 5 years of prior management experience is typically required
- Proven leadership experience with a moderate to large scope of responsibility is required
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Benefits
Comp & perks- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year
- between 15 to 25 vacation days each year
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Account ManagementClient ProspectingSales ManagementNegotiationIdentifying Sales Opportunities
Soft Skills
Conflict ManagementDecision MakingCritical ThinkingEffective CommunicationsManaging Multiple PrioritiesResults-OrientedMotivating StaffLeadership
Certifications
University DegreeMasters DegreePhDJob Specific Certifications
