Program Management Manager – C&IB, AMG
PNC
full-time
Posted on:
Location Type: Office
Location: Pittsburgh • Pennsylvania • Texas • United States
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Tech Stack
About the role
- Lead end‑to‑end planning, execution, and governance of organizational programs aligned to corporate strategies—regardless of program size or complexity.
- Oversee program roadmaps, milestones, dependencies, and delivery outcomes to ensure alignment with strategic objectives.
- Monitor program effectiveness, identify performance gaps, and implement enhancements to drive improved business results.
- Ensure consistent execution practices across the portfolio while fostering a culture of accountability and transparency.
- Provide oversight of program budgets, funding allocations, and financial reporting, ensuring effective fiscal management aligned with approved governance standards.
- Ensure compliance with enterprise governance frameworks, risk protocols, and control requirements.
- Proactively identify and mitigate delivery, financial, operational, and regulatory risks across programs.
- Lead, coach, and develop Program Managers and System Directors to build a high‑performance, inclusive, and accountable team culture.
- Support career development, succession planning, and capability building within the PMO organization.
- Set clear expectations, provide continuous feedback, and model strong leadership behaviors.
- Build and maintain strong relationships with internal stakeholders, senior business and technology leaders, and service partner leadership.
- Ensure seamless, consistent delivery across platforms, business units, and distribution channels.
- Serve as a trusted advisor to executive leadership, providing insights on program health, strategic trade‑offs, and delivery implications.
- Collaborate with external vendors and service partners to ensure alignment and execution quality.
- Evaluate and refine program management tools, methodologies, and performance metrics to drive operational excellence.
- Leverage lessons learned, best practices, and data‑driven insights to strengthen future program outcomes.
- Champion continuous improvement initiatives across the PMO to optimize delivery efficiency and effectiveness.
Requirements
- Experience leading programs within financial services or other highly regulated industries.
- Program or project management certifications such as PMP, PgMP, SAFe, or equivalent.
- Proven experience collaborating with external vendors and service partner organizations.
- Strong executive‑level communication, presentation, and stakeholder‑management skills.
- Demonstrated expertise in program leadership, cross‑functional delivery, governance, budgeting, risk management, and strategic alignment.
- Strong customer‑focused mindset with disciplined execution and enterprise‑level decision‑making.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementrisk managementbudgetingstrategic alignmentcross-functional deliverygovernanceperformance metricsprogram roadmapsdelivery outcomescontinuous improvement
Soft Skills
leadershipstakeholder managementcommunicationcoachingrelationship buildingaccountabilitytransparencycollaborationfeedbackcustomer focus
Certifications
PMPPgMPSAFe