Relationship Manager III – C&IB
PNC
full-time
Posted on:
Location Type: Office
Location: The Woodlands • Texas • United States
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About the role
- sets relationship strategies and directs relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals
- typically works with clients with advanced levels of risk and complexity of needs
- works independently and may mentor other team members
- creates and drives strategy to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet
- handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services
- manages risk/return and drives quality for new and/or existing clients
- actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks
- focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being
- drives client engagement and loyalty
- generates ideas and best practices within Relationship Management and may mentor others
- manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience
- focuses on bringing entire bank to the client by presenting the full range of PNC's products and services
- leverages reporting and sales tools to proactively identify and successfully convert sales opportunities
- demonstrates ability to analyze, evaluate and mitigate credit risk for the most complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies
Requirements
- successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role
- industry relevant experience is typically 8+ years
- higher level education such as a Masters degree, PhD, or certifications is desirable
- specific certifications are often required
- in lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
- preferred skills include: Book Of Business, Client Relationship Building, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities
- competencies include: Business Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Prospecting, Selling, Tech Savvy
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Financial AnalysisCreditCredit ProductsSales OpportunitiesRisk ManagementNegotiationDocumentationClient EngagementRelationship ManagementBusiness Acumen
Soft Skills
Decision MakingCritical ThinkingEffective CommunicationsCustomer Experience ManagementProspectingSellingMentoringClient Relationship BuildingTech SavvyClient Loyalty
Certifications
Masters DegreePhDJob Specific Certifications