PNC

Merchant Services Compliance Program Specialist

PNC

full-time

Posted on:

Location Type: Hybrid

Location: United States

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Salary

💰 $34,000 - $104,000 per year

About the role

  • Implements compliance programs to prevent illegal, unethical, or improper business practices.
  • Develops ability to constructively challenge conclusions/status quo.
  • Supports key business initiatives by gathering and analyzing data to identify compliance risks.
  • May assist in suggesting resolutions.
  • Escalates identified risks to senior team members as necessary.
  • Identifies compliance impact on marketing materials, sales programs, product development, documentation review and other business initiatives.
  • Assesses activity for existing and emerging risks.
  • Evaluates the materiality of the risks identified.
  • Researches current laws, rules, and other regulatory requirements and drafts or assesses Compliance Manuals, Front Office materials, policies and procedures to ensure alignment.
  • Coordinates the compliance monitoring program and reviews activity to ensure it falls within established risk control limits.
  • Executes on the Compliance program objectives for assigned area, products/services, and applicable regulations.
  • Communicates and socializes compliance program objectives to business partners as needed.
  • Challenges analyses and formulates recommendations under supervision.
  • Prepares compliance reports and identifies issues illustrated by the reports, escalates through proper governance channels as needed.
  • Assists in updating or implementing new/enhanced reports to ensure timely and effective compliance with regulatory requirements.

Requirements

  • Experience supporting Visa and Mastercard rule compliance activities.
  • Foundational knowledge of PCI DSS and payments compliance concepts.
  • Comfort communicating with merchants and internal partners.
  • Exposure to case or complaint handling.
  • Experience performing recurring compliance or risk controls.
  • Basic awareness of payment related regulations and laws.
  • 2+ years of relevant professional experience.
  • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Benefits
  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
compliance programsdata analysisrisk assessmentcompliance reportingregulatory requirementspolicy draftingrisk controlcase handlingPCI DSSpayments compliance
Soft Skills
constructive challengecommunicationcollaborationproblem-solvinganalytical thinkingrecommendation formulationescalationinitiative supportinterpersonal skillsadaptability