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Business Systems Analyst
PNCBusiness Systems Analyst supporting technology delivery by translating business needs into requirements. Acting as liaison between stakeholders and tech teams at PNC's Lending Technology organization.
About the role
Key responsibilities & impact- Act as a technical liaison between business partners, product owners, developers, and QA teams
- Elicit, analyze, and document business and system requirements
- Create and write clear user stories, acceptance criteria, and supporting documentation
- Collaborate closely with QA and development teams to ensure requirements are testable, complete, and understood
- Support testing activities by validating requirements, reviewing test scenarios, and assisting with defect triage
Requirements
What you’ll need- 3+ years of relevant / direct industry experience
- Bachelor's degree
- Strong technical aptitude
- Solid understanding of testing concepts
- Proven experience creating and writing user stories
- Experience serving as a technical liaison between business and technology teams
- Coding or development experience (nice-to-have)
- Experience working in Agile or Scrum-based delivery environments (nice-to-have)
- CBAP (Certified Business Analysis Professional) certification preferred (nice-to-have)
Benefits
Comp & perks- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
user storiesacceptance criteriabusiness requirementssystem requirementstesting conceptsdefect triageAgileScrum
Soft Skills
technical liaisoncollaborationcommunicationanalysis
Certifications
CBAP