PNC

Principal Site Reliability Engineer

PNC

full-time

Posted on:

Location Type: Office

Location: Phoenix • Arizona • Pennsylvania • United States

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Job Level

Lead

Tech Stack

AnsibleAWSAzureElasticSearchGoGoogle Cloud PlatformGrafanaJavaKubernetesLogstashMicroservices.NETPrometheusPythonSplunkTerraform

About the role

  • monitor, automate, and improve the reliability, performance, and availability of software systems
  • Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.
  • Partner with development teams to improve services through rigorous testing and release procedures.
  • Participate in system design consulting, platform management, and capacity planning.
  • Create sustainable systems and services through automation and uplifts.
  • Balance feature development speed and reliability with well-defined service-level objectives.

Requirements

  • Bachelor’s degree in computer science or related discipline preferred.
  • 5-7 years of experience preferred.
  • Open Telemetry Expertise.
  • Experience with OTLP (Open Telemetry Protocol).
  • Grafana LGTM stack (Loki, Grafana, Tempo, Mimir).
  • Prometheus, ELK stack (Elasticsearch, Logstash, Kibana), Jaeger, Splunk, Dynatrace or Datadog.
  • Kubernetes (K8s): Deep understanding of containers, deployment, and management.
  • AWS (EKS, CloudWatch), Azure (AKS, Azure Monitor), or GCP.
  • Infrastructure as Code (IaC): Terraform, Ansible, or Helm.
  • Proficiency in languages like Go, Java, Python, or .NET.
  • Scripting for automation (Bash, Python).
  • Understanding microservices architecture and service mesh technologies (Istio, Envoy).
Benefits
  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Open TelemetryOTLPGrafanaLokiTempoMimirPrometheusELK stackKubernetesInfrastructure as Code
Soft Skills
performance tuningfault findingsystem design consultingcapacity planningautomationservice-level objectives