Detection & Investigation Analyst Lead
PNC
full-time
Posted on:
Location Type: Hybrid
Location: Colorado Springs • Colorado • United States
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Salary
💰 $20,460 - $70,150 per year
Job Level
About the role
- Reviews and investigates customer cases, reports and work for potential and actual loss
- Minimizes fraud, Anti-Money Laundering and/or organizational risk
- Performs early detection of suspicious activity
- Controls and prevents losses
- May lead the work of and/or train detection and investigation staff
- Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities
- Recommends disposition
- Identifies gaps and control enhancements
- Uses defined research procedures to identify and resolve issues
- Identifies trends and escalates as appropriate
- Follows standards and practices to mitigate fraud, Anti-Money Laundering and other risk exposure and loss
- Shares best practices among the team and/or service partners
- Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate
Requirements
- Knowledgeable of the values and practices that align customer needs and satisfaction
- Assessing and effectively managing all of the risks associated with their business objectives and activities
- Analytical Thinking
- Customer Solutions
- Decision Making
- Operational Risks
- Problem Resolution
- Researching
- Risk Mitigation Strategies
- university / college degree with < 1 year of professional experience
- comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
fraud detectionAnti-Money Launderingrisk assessmentdata analysissuspicious activity investigationloss preventionresearch procedurestrend identificationdocumentationcontrol enhancements
Soft Skills
analytical thinkingcustomer solutionsdecision makingproblem resolutionoperational risk managementcommunicationteam leadershiptrainingcollaborationbest practices sharing