Detection & Investigation Analyst Lead
PNC
full-time
Posted on:
Location Type: Office
Location: Birmingham • Alabama • Kentucky • United States
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Salary
💰 $37,440 - $61,000 per year
Job Level
About the role
- Reviews and investigates customer cases, reports and work for potential and actual loss
- Minimizes fraud, Anti-Money Laundering and/or organizational risk
- Performs early detection of suspicious activity
- Controls and prevents losses
- May lead the work of and/or train detection and investigation staff
- Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities
- Recommends disposition
- Identifies gaps and control enhancements
- Uses defined research procedures to identify and resolve issues
- Identifies trends and escalates as appropriate
- Follows standards and practices to mitigate fraud, Anti-Money Laundering and other risk exposure and loss
- Shares best practices among the team and/or service partners
- Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate
Requirements
- Analytical Thinking
- Bank Fraud
- Banking
- Call Center
- Customer Solutions
- Decision Making
- Operational Risks
- Problem Resolution
- Researching
- Risk Mitigation Strategies
- Bachelor's degree with < 1 year of professional experience and/or successful completion of a formal development program
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Fraud DetectionAnti-Money LaunderingRisk MitigationData AnalysisResearch ProceduresLoss PreventionOperational Risk ManagementTrend AnalysisDocumentationCustomer Solutions
Soft Skills
Analytical ThinkingDecision MakingProblem ResolutionLeadershipTrainingCommunicationCollaborationOrganizational SkillsAttention to DetailCritical Thinking