Product Owner II – Customer Identity and Access Management
PNC
full-time
Posted on:
Location Type: Office
Location: Pittsburgh • Alabama • Arizona • United States
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Salary
💰 $55,000 - $119,025 per year
About the role
- Serve as Product Owner for two engineering crews focused on CIAM platform support and infrastructure.
- Manage and prioritize backlogs, ensuring alignment with business objectives, technical needs, and organizational priorities.
- Attend and participate in daily stand ups, Agile ceremonies, and planning sessions.
- Partner closely with engineering teams to understand platform functionality, technical constraints, incident trends, vulnerabilities, and required upgrades.
- Oversee incident management, platform stability initiatives, and remediation efforts.
- Track progress toward objectives, prepare status updates, and present to leadership regularly.
- Collaborate with other Product Owners across the CIAM organization to ensure coordinated delivery.
- Engage with external vendors during weekly vendor calls, supporting joint technical initiatives and issue resolution.
- Support all internal PNC stakeholders and teams leveraging the CIAM platform.
- Ensure platform enhancements, patches, certificates, and upgrades are understood, prioritized, and executed effectively.
Requirements
- Strong technical background with experience working directly with engineering teams.
- Proven experience with platform operations, patching processes, security standards, and certificate management.
- Working knowledge of incident management, vulnerability management, and infrastructure upgrades.
- Excellent communication, stakeholder management, and follow through skills.
- Experience in Agile/Scrum environments; ability to lead and drive delivery based on priority and business value.
- SAFe Product Owner/Product Manager (POPM) certification or other Agile certifications preferred.
- Familiarity with CIAM technologies and identity security concepts.
- Hands on experience with Ping Identity suite (PingFederate, PingAccess, PingID/PingOne) or similar platform.
- Experience supporting large scale enterprise platforms and vendor supported systems.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
platform operationspatching processessecurity standardscertificate managementincident managementvulnerability managementinfrastructure upgradesAgileScrumCIAM technologies
Soft Skills
communicationstakeholder managementfollow through
Certifications
SAFe Product OwnerProduct Manager (POPM)