PNC

Detection & Investigation Analyst – Retail Bank Operations

PNC

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $34,000 - $59,800 per year

Job Level

Junior

About the role

  • Participate in reviewing and investigating customer cases, reports, and work for potential and actual loss
  • Minimize fraud, AML and/or organizational risk
  • Responsible for early detection of suspicious activity, control and prevention of losses
  • Research and analyze bank activities and reports to detect and prevent possible fraudulent and illegal activities
  • Escalate issues as appropriate
  • Use defined research procedures to identify and resolve issues
  • Follow standards and practices to mitigate fraud, AML and other risk exposure and loss
  • Prepare and maintain appropriate documentation of analysis performed and coordinate with internal or external stakeholders as appropriate

Requirements

  • Ability to multitask
  • Analytical skills/Critical Thinking
  • Strong attention to detail
  • Responsible for reviewing and investigating customer cases, reports, and work for potential and actual loss
  • Responsible for early detection of suspicious activity, control and prevention of losses
  • Research and analyze bank activities and reports to detect and prevent possible fraudulent and illegal activities
  • Escalate issues as appropriate
  • Use defined research procedures to identify and resolve issues
  • Follow standards and practices to mitigate fraud, AML and other risk exposure and loss
  • Prepare and maintain appropriate documentation of analysis performed and coordinate with internal or external stakeholders as appropriate
Benefits
  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 8 occasional absence days each year
  • between 15 to 25 vacation days each year, depending on career level; and years of service

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
fraud detectionAML (Anti-Money Laundering)risk managementdata analysisreport analysisresearch proceduresdocumentation preparation
Soft skills
multitaskinganalytical skillscritical thinkingattention to detailproblem-solvingcommunicationstakeholder coordination