Virtual Relationship Manager – C&IB
PNC
full-time
Posted on:
Location Type: Hybrid
Location: Birmingham • Alabama, Florida, North Carolina • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- manages new and existing clients using strong virtual communication skills
- responsible for new client acquisition
- grows share of wallet with existing clients
- identifies customer needs and presents PNC's products and services
- coordinates implementation and documentation of non-credit products and services
- actively calls on internally generated lists of targeted prospective clients
- collaborates with Virtual RM team to share best practices
- manages financial analysis, negotiation, and documentation of credit and non-credit products
Requirements
- 3+ years of relevant / direct industry experience
- Client Outreach
- Content Development
- Credit Products
- Customer Engagement
- Customer Loyalty
- Customer Solutions
- Identifying Sales Opportunities
- Bachelor's degree
- Experience in place of education may be considered
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 8 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial analysisnegotiationdocumentationclient acquisitioncustomer solutionscontent developmentcredit productscustomer engagementidentifying sales opportunitiescustomer loyalty
Soft skills
virtual communicationcollaboration