Senior Relationship Manager – C&IB
PNC
full-time
Posted on:
Location Type: Office
Location: Grand Rapids • Missouri • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Set relationship strategies and direct relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share
- Work independently while mentoring other team members
- Create and drive strategy to acquire and/or expand and retain client relationships to generate revenue
- Originate, financial analysis, negotiation and documentation of credit and non-credit products and services
- Manage risk/return and drive quality for new and/or existing clients
- Actively identify and mitigate different types of risk, such as regulatory, reputational, operational and credit risks
- Focus on client opportunities by providing ideas and insights based on understanding of client's needs and their financial well-being
- Drive client engagement and loyalty
- Generate ideas and best practices within Relationship Management and mentor others
- Manage effective network of senior internal and external relationships to acquire new clients and/or expand existing clients
Requirements
- 8+ years of industry experience
- Formal credit training
- Middle market experience (clients with revenue 50mm+)
- Preferred Skills: Book Of Business, Client Relationship Building, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities
- Competencies: Business Acumen, Client Relationship Management, Credit Analysis and Verification, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Industry Knowledge, Managing Multiple Priorities, Portfolio Management, Prospecting, Sales Negotiating, Selling, Tech Savvy
- University / college degree; Higher level education such as a Masters degree, or PhD is desirable
- Specific certifications are often required
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 8 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial analysiscredit productscredit analysisrisk managementportfolio managementsales negotiationcustomer engagementdecision makingidentifying sales opportunitiesclient relationship management
Soft skills
business acumeneffective communicationcritical thinkingmanaging multiple prioritiesmentoringclient engagementrelationship buildinginsight generationnetworkingloyalty driving