PNC

Senior Software Engineer – Empower Configuration

PNC

full-time

Posted on:

Origin:  • 🇺🇸 United States • Alabama, Florida, Illinois, Ohio, Pennsylvania

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Salary

💰 $55,000 - $152,375 per year

Job Level

Senior

Tech Stack

SQL

About the role

  • Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Senior Software Engineer within PNC's Lending Technology organization, you will be based in Downers Grove IL, Miamisburg OH, Pittsburgh PA, Birmingham AL, Strongsville OH, Jacksonville FL or Dallas TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. The Software Engineer Sr. will join Home Lending Originations and work within Agile crews focused on solving business challenges related to First Mortgage and Home Equity products. This role is critical in guiding design and configuration solutions within the Empower Loan Origination System (LOS) and ensuring high-quality, customer-impacting changes. Documents Integration knowledge on the Docutech platform will be a plus, vendor engagement will be required for this position. Responsibilities
  • Participate in Agile ceremonies, including daily stand-ups, retrospectives, and product demonstrations.
  • Develop a deep understanding of origination systems to ensure accurate and effective solutions.
  • Escalate issues to the appropriate resource (Product Owner, Tech Lead, Tech Manager) as needed.
  • Collaborate with business and technology partners to design and present configuration solutions.
  • Create configuration and design documentation aligned with departmental standards.
  • Deliver reliable, thorough, and defect-free design solutions for high-visibility customer-facing and internal processes.
  • Work closely with cross-functional partners across Compliance, Risk, Pricing, Sales, and Operations.
  • Configure and manage Empower Setups and other configuration tools.
  • Implement and validate new enhancements to document packages and documents through the Docutech platforms (e.g., Solex, ConformX), ensuring accurate document generation.
  • Engage and collaborate with vendor for implementation and release preparation.
  • Perform release notes analysis, support client-side implementation of releases, and drive production incident triage.

Requirements

  • Preferred Skills Application Development, Business Management, Customer Solutions, Design, Empower Software, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design Competencies Application Delivery Process, Application Design, Architecture, Application Development Tools, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/Documentation Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.