Digital Product Manager Lead – PNC.com Digital Experience

PNC

Digital product manager leading Agile teams delivering customer-facing PNC.com experiences for banking organization PNC. Translating strategy into roadmaps, backlogs, and measurable digital capabilities.

Posted 9/10/2026full-timePittsburgh • Pennsylvania • 🇺🇸 United StatesSenior💰 $91,000 - $202,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in digital product management and Agile methodologies, with a focus on developing product roadmaps, managing complex backlogs, and enhancing customer experiences. Proven ability to lead cross-functional teams and align strategic goals with operational execution.

Highest-signal resume keywords

Digital Product ManagementAgile Team LeadershipProduct Roadmap DevelopmentStakeholder ManagementRisk Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product OwnershipBacklog ManagementAcceptance Criteria DefinitionRelease ManagementPerformance Measurement

Soft Skills

Analytical SkillsExecutive CommunicationFacilitation SkillsAttention to DetailStrategic Thinking

Tools & Technologies

Agile MethodologiesDigital Strategy ExecutionUser Acceptance TestingPost-Launch Monitoring

Industry Keywords

Customer-Centered Digital ExperiencesOperational EnhancementsRegulatory ComplianceMatrixed OrganizationMarketplace Trends

About the role

Key responsibilities & impact

Translate PNC.com strategic direction into actionable product roadmaps, priorities, and delivery plans
Lead product execution across multiple Agile teams, aligning backlogs, milestones, dependencies, and release plans
Define epics, features, business requirements, acceptance criteria, and measurable success outcomes
Prioritize customer experience improvements, platform modernization, defects, technical debt, regulatory needs, and operational enhancements
Guide delivery of accessible, mobile-first, customer-centered digital experiences
Partner with architecture and engineering teams to balance customer value, speed, scalability, security, reliability, and maintainability
Work with analytics and optimization teams to measure performance and prioritize continuous improvements
Manage cross-team risks, dependencies, scope decisions, and stakeholder expectations
Support launch readiness, user acceptance testing, defect triage, documentation, training, deployment releases, and post-launch monitoring
Provide product oversight for external vendors
Execute digital strategy across business segments to optimize digital experience
Monitor marketplace trends and results and recommend new or enhanced digital experiences
Support business case development and manage development, production, rollout, or promotion of digital experiences
Partner with Product, Technology, MIS, Line of Business, Marketing, internal service partners, and external stakeholders
Support risk management, compliance, and audit needs as part of the first line of defense
Support business, financial, and customer experience results and recommend modifications to improve outcomes

Requirements

What you’ll need

Significant experience in digital product management, product ownership, or customer-facing digital delivery
Demonstrated experience leading or coordinating multiple Agile teams
Experience developing product roadmaps and managing complex, interdependent backlogs
Strong understanding of Agile planning, refinement, acceptance criteria, release management, and incremental delivery
Ability to balance strategic thinking with disciplined attention to detail
Strong stakeholder management, facilitation, analytical, and executive communication skills
Experience working in a complex, matrixed, or regulated organization
University / college degree
5+ years of industry-relevant experience
Comparable combination of education, job-specific certifications, and experience may be considered in lieu of a degree
No required certifications
No required licenses
No required or preferred language assessments
Must not require employment visa sponsorship; PNC will not participate in STEM OPT

Benefits

Comp & perks

Medical/prescription drug coverage with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level and years of service