Pluxbox

Customer Success Intern

Pluxbox

internship

Posted on:

Location Type: Hybrid

Location: Hilversum • Netherlands

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Job Level

Entry Level

About the role

  • Develop a deep understanding of customers’ design strategy and business objectives and drive use of the Pluxbox Platform to help them achieve those objectives
  • Onboarding new users and setting them up for success
  • Driving engagement and adoption among existing customers by conducting continuous best practice sessions, product demos
  • Monitor entitlements in key accounts and drive successful renewals and expansions
  • Deliver actionable and candid feedback from customers to the Figma design and development teams
  • Writing Technical documentation
  • Giving input for creating tutorial videos
  • Developing and optimizing training(s) for Pluxbox Platform user(s)

Requirements

  • You are a bachelor’s or master student.
  • You describe yourself as positive, proactive, assertive and you are a teamplayer;
  • You have strong organisational skills with the demonstrated ability to prioritise multiple tasks and deliver results;
  • Motivated self-starter taking ownership with ability to adapt to a continually changing business and work environment and manage multiple priorities;
  • Strong verbal, written and listening communication skills in English.
  • Problem solver with strong management skills, organisational and interpersonal skills.
  • Good at speaking and writing English
  • Experience with design software like Figma, Sketch, webflow.
  • You must have good experience in user experience.
Benefits
  • A flat Structure & informal culture.
  • Flexible opportunity to work from home and office.
  • You gain practical experience at an internationally renowned technology company;
  • Standup desks, company laptop & hardware.
  • Christmas party, online games on fridays, everyday afternoon drinks after 16:00.
  • You gain useful knowledge with good stipend.
  • You receive good support within an open and pleasant working culture.
  • You work on live projects that will be used all over the world.
  • Unlimited drinks and coffee.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
user experiencetechnical documentationtraining developmentproduct demosbest practices
Soft Skills
positiveproactiveassertiveteam playerorganizational skillsproblem solvercommunication skills