Product Manager

• Lead the delivery of all product initiatives focused on implementing partner-facing APIs for ancillary products.
• Analyze API usage in production and manage their ongoing evolution to ensure they remain a high-quality representation of Plusgrade’s capabilities, continually maximizing value for our partners.
• Help define API strategy and the product roadmap based on partner needs, other product roadmaps, market research, and input from key stakeholders.
• Work with partners and third-party vendors to identify and implement best-fit solutions to enhance our capabilities and increase processing efficiency.
• Iterate, troubleshoot, and continuously improve the traveler’s payment experience.
• Collect and analyze feedback from partners and other stakeholders to identify product improvement opportunities.
• Work with engineering and design teams to plan and execute development projects, ensuring product improvements are delivered on time and within budget.
• Develop and maintain relationships with key partners and vendors to ensure the company has access to the resources and technologies needed for product development.
• Collaborate with marketing and sales teams to develop product marketing and sales materials, and to support product launches and other marketing initiatives.
• Analyze data to understand user behavior and market needs (use data and analytics to inform and guide key decisions with evidence-based insights).
• Provide guidance to engineering teams by delivering product requirements and clarifying customer goals and business priorities to ensure they focus on our highest-impact projects.
• Support the rollout of analytics projects and data-driven product features.
• Collaborate with engineering and IT teams to align on data architecture, tools, and technologies.

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