plus10

Intern – Customer Success Management, AI Optimization Software

plus10

internship

Posted on:

Location Type: Hybrid

Location: Stuttgart • Germany

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Job Level

Entry Level

About the role

  • Support in the strategic and operational planning for the implementation of our software products with customers
  • Develop solutions to train customers in using our products and to integrate our software
  • Further develop the infrastructure for our Customer Success team (expansion of ticketing system, training plans/materials, knowledge base, FAQs, etc.)
  • Communicate and coordinate customer requests with our product team
  • Assist in training user groups at customer sites

Requirements

  • Currently enrolled student in engineering, business administration, (project) management, communications, business analytics, consulting, sales, or a similar field — or relevant professional experience
  • Initial experience with agile project management and the Scrum methodology / project management software
  • Enthusiasm for exciting customers about innovative AI software and helping shape related projects
  • Independent and organized working style with strong communication skills
  • Willingness to travel up to 10% (within Germany and Europe)
  • Very good German and English skills (intercultural competence)
Benefits
  • Interesting, responsible, and varied tasks
  • A strong interdisciplinary team
  • State-of-the-art development methods and technologies
  • Remote work and flexible working hours
  • Employee events
  • Free fruit, beverages, and of course coffee
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
agile project managementScrum methodologyproject management software
Soft Skills
strong communication skillsindependent working styleorganized working styleintercultural competence